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    National Waterfront Museum

    Overall rating

    About

    Situated just a stone’s throw away from the stunning Swansea Bay coastline and just a five minute walk from the city centre, the Museum is ideally placed in the Maritime Quarter - full of quaint, interesting and historic places to see and visit. The Museum continues to fascinate our visitors with over 300 years of Welsh industry and innovation through our imaginative events and exhibitions programme. With a range of fantastic facilities, including disabled access and parking, wheelchair hire, a Changing Places toilet and a cafe, we cater for all your needs.

    Reviews

    Overall rating

    3.5

    (2 reviews)

    Overall rating breakdown

    5

    0

    4

    1

    3

    1

    2

    0

    1

    0

    Access (avg.)

    4

    Parking (avg.)

    3

    Toilets (avg.)

    3

    Staff (avg.)

    5

    User profile picture

    mrsmollyc

    Oct 2025

    star

    3

    Changing Places Toilet with limited space and an odd layout

    This Changing Places toilet was a strange layout that I got slightly stuck in because space was so limited. This isn't helped by the fact that this rooms seems to double up as a first aid room and has a large cupboard with first aid materials in it. It has a toilet, sink, colostomy shelf, changing bench and a hoist. The bench is a flat bench that is raised manually with a foot pedal and the hoist is a small mobile hoist. I have a small, manual wheelchair and I had a power attachment on the front when I visited. While I could get inside I really struggled for space and got stuck in an archway when I was trying to turn around to leave the toilet. If you had a larger wheelchair or powerchair it would be really difficult to manage the space in here, especially if you were needing to use the hoist and bench.
    User profile picture

    mrsmollyc

    Oct 2025

    star

    4

    Nice museum

    This is a large museum right on the waterfront and it has loads of information and displays all about the history of the docks in Swansea. It was fascinating to see all the models, videos, images and much more. The museum is free to enter but some exhibitions and activities may have an additional fee. They have a Changing Places toilet available in the museum as well as a café and gift shop.

    Disabled Access Information Provided by National Waterfront Museum

    Disabled Access at National Waterfront Museum

    As you approach one of the Museum’s three entrances you will be welcomed by automatic, push pad doors. Once opened they will lead you into a venue that has level access throughout both on the ground floor and upper level. The Museum is spilt into two buildings, the old and the new, with the impressive Main Hall connecting them together. There are two standard operating lifts, one located in both sections of the building which are easy to identify and use.

    Accessible parking at National Waterfront Museum

    We have four free dedicated car park spaces for our disabled visitors to use, located at the side of the building at the bottom of Burrows Place, which can be reserved if you phone us in advance. Alternatively we are just a short stroll away from the pay and display car park (next to the LC on Oystermouth road), which has a substantial amount of dedicated disabled bays. Bring your ticket into the Museum and receive 50% back on the cost of your parking.
    Dedicated on site parking

    Toilets features at National Waterfront Museum

    There are two disabled toilets located on the ground floor and the upper level, both are clear of steps or ramps and are accessible for manual and a powered wheelchair to enter. There is also a Changing Places toilet, located on the ground floor in the New Gallery. The key for the Changing Places toilet can be collected from the main reception desk.
    Changing Places toilet icon
    Changing Places toilet

    There is a Changing Places toilet, which includes an adult-size changing bench, toilet, sink and hoist.

    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Accessible formats at National Waterfront Museum

    Large print

    Information is available in large print format.

    Braille icon
    Braille

    Information is available in Braille format.

    Sign Language

    BSL interpretation is available.

    Accessible services at National Waterfront Museum

    Assistive listening system - Hearing Loop

    There is an assistive listening system available e.g. a hearing loop.

    Other features at National Waterfront Museum

    Wi-Fi

    Wi-Fi is available for customers.

    More Information

    For additional detailed accessibility information, please contact: waterfront@museumwales.ac.uk

    Contact

    Opens in a new windowhttps://www.facebook.com/waterfrontmuseum
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    Location

    Oystermouth Road, Swansea, Swansea, Wales, United Kingdom, SA1 3RD

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    If you believe the information displayed on this page is not up to date or the venue has closed, please send us an email at hello@euansguide.com

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