

3
Come for the food, prepare for the hassle
(This review is based on a visit from June 2024, it’s possible the access has since improved, and I’d certainly hope it has!)
Once inside, Mowgli is a brilliant venue. It has a great atmosphere, tasty cocktails, and really lovely food. But the access experience before even getting through the door was deeply frustrating.
I’d read online that there was a doorbell you could press to request the portable ramp, but there was none in sight. I called the number listed on Google, struggled to get through to the branch I needed, called the central Mowgli number and the woman I spoke to struggled to reach them too. She was lovely and very apologetic, but couldn’t connect through either.
It was a hot day and I felt awkward and quite stuck, waiting outside on the pavement. Eventually, a server came out with a ramp. I don’t know if someone had flagged me to him or if the central number had finally gotten through. When I mentioned the missing bell, he just shrugged and said he didn’t know anything about it. That lack of care was honestly more disappointing than the wait itself.
It’s a real shame, because I’d love to return. The food and service once inside were great. But unless the access system is improved, I’m not sure I’d come back without backup.
(This review is based on a visit from June 2024, it’s possible the access has since improved, and I’d certainly hope it has!)
Once inside, Mowgli is a brilliant venue. It has a great atmosphere, tasty cocktails, and really lovely food. But the access experience before even getting through the door was deeply frustrating.
I’d read online that there was a doorbell you could press to request the portable ramp, but there was none in sight. I called the number listed on Google, struggled to get through to the branch I needed, called the central Mowgli number and the woman I spoke to struggled to reach them too. She was lovely and very apologetic, but couldn’t connect through either.
It was a hot day and I felt awkward and quite stuck, waiting outside on the pavement. Eventually, a server came out with a ramp. I don’t know if someone had flagged me to him or if the central number had finally gotten through. When I mentioned the missing bell, he just shrugged and said he didn’t know anything about it. That lack of care was honestly more disappointing than the wait itself.
It’s a real shame, because I’d love to return. The food and service once inside were great. But unless the access system is improved, I’m not sure I’d come back without backup.