Fabulous staff and views
3
3
Date of visit: June 2024
I have experience of challenges around: a hidden impairment and moving around.
Overall Rating
Average
The staff were amazing and explained that they would stop the gondola to allow me to get on with my rollator. The views were fabulous. Once up there though the paved area around the cafe and viewing area was really uneven and I found it really tricky to keep my balance at times. Once on the viewing platform it was fab and even surface.
Disabled Access In and Around
Average
Signage was good for toilets etc. Getting through the barrier was a bit tricky as the guy lifted it over the turnstile which meant I was without support for a few seconds not a big deal but I get nervous without my walking aid
Parking & Transport
Average
It wasn’t clear where the disabled parking bays were but we managed to get near the entrance. It was harder to push the rollator on the gravel from the car park
Accessible Toilets
Average
Staff
Excellent
