North East Sensory Services

bwp

08 Sep 2014

Great Resource Centre

4

4

Date of visit: August 2014

I am a disabled person. I have experience of challenges around: moving around

Overall Rating

Good

Arriving unannounced I wasn't too sure about the accessibility. I am happy to report it was very good!

Disabled Access In and Around

Good

Getting into the Resource Centre was through an automated door where you press a button to gain access. Once inside there's a lowered reception counter which was good. No resting your chin on the counter here! The corridors were wide and clearly defined and easy to negotiate using my powerchair. All areas I visited were accessible and where there were doors these were easy to manage.

Parking & Transport

Good

There is limited parking to the rear of the building and on street. Buses stop in the adjacent streets.

Accessible Toilets

Good

There is an accessible loo next to the main meeting room / cafe. It has grab rails, plenty of space and is clean and tidy.

Staff

Excellent

Top marks to the staff, from the lady on reception through to the other staff members I met. Most helpful and friendly.

Additional Information

The Centre has several resources and specialises in services for sensory impaired people. On certain days there's a drop in cafe, there's also various groups, classes, and events.