Norton House Hotel & Spa

grahamd

19 Feb 2026

Nice Lunch

5

5

Date of visit: February 2026

I have experience of challenges around: moving around

Overall Rating

Excellent

Plenty of parking spaces. Access to hotel was up a couple of steps, but they had a ramp. As I got to the top I hadn't realised the weight of my wheelchair had bowed the ramp and I came of it at a very steep angle until my front wheels thumped back down. It got my heart racing. A receptionist came out and placed a second ramp against further stairs and opened both doors for me to get in. We were led through to the dining room and our table. There was plenty of space to manoeuvre, the staff were very attentive and the meal was very good. On the way out the staff were very quick to open the doors and adjust the ramps.