Overview

First big gig since my access needs increased significantly, and I was really impressed.

Transport & Parking

Arrived by taxi and was dropped off in front of the venue

Access

As I’d been advised by email, I approached staff in front of the venue who checked my name off a list. My partner and I were shown in before doors opened. We were shown all the places I could sit, the disabled toilets were pointed out and I was told they needed a radar key (and that I could borrow one from the bar if I didn’t have mine), and emergency routes. I was also introduced to the security staff by name, where they’d be posted, and told I could approach them if I needed anything.

Toilets

Staff

Couldn’t fault them. They were proactive, helpful, and provided all the information I needed. I felt like I’d been listened to, treated respectfully, and that the staff genuinely wanted to make sure I had a good gig experience.