First you stop, then you shop
4
4
Date of visit: April 2026
I am a disabled person. I have experience of challenges around: a hidden impairment, accessing toilets and moving around.
I use or have experience of: changing places toilet, disabled toilet, hidden impairment, powerchair, toilet with hoist, toilets, walking aid, wheelchair
Overall Rating
Good
Located on Ocean Drive and close to the Ocean Terminal shopping centre, this stop is ideal for those looking to catch a film, grab a coffee or do some gift shopping. As with all tram stops along the route, level boarding is available, allowing those with mobility aids to take a spontaneous trip.
Disabled Access In and Around
Good
There are ramps on either side of the platform, which is located in the middle of the road. Traffic lights are installed on either side, and have tactile pavements on both sides of the road - though you must cross tram tracks. Like the other stops across the city, there are seats under the rain shelters so you can take a break while you wait. There are ticket machines here too, although you can buy your ticket through the ET app, which I find easier. The platform edges have tactile markings, and there’s a help point with braille for anyone who needs information or wants to reach out for assistance in an emergency. There’s also a hearing loop installed.
Accessible facilities: Step-free entrance, Single-level venue, Seating at regular intervals
Parking & Transport
Good
I travelled to this place by walk or wheel
There’s a Source EV charging station close by, which I’ve covered in a separate review. You’ll also find a bus stop just across the road from the tram stop.
Accessible Toilets
There are accessible toilets and a Changing Places toilet located in the nearby shopping centre.


