Pleasance Dome

Overall rating

4.12

About

Pleasance Edinburgh opened as part of the 1985 Festival Fringe with two theatres facing onto a deserted courtyard-come-car-park at an unfashionable eastern end of Edinburgh’s Old Town. 36 years later the Pleasance has become one of the biggest and most highly respected venues at the Edinburgh Festival Fringe, with an international profile and a network of alumni that reads like a who’s who of contemporary comedy, drama and entertainment. The Pleasance Dome is located on Bristo Square and contains 5 performance spaces, these are: •10Dome (First Floor) •JackDome (First Floor) •QueenDome (Ground Floor) •KingDome (First Floor) •AceDome (First Floor) In addition to these performance spaces, the Dome is also home to: •Press Office (First Floor) •Brooke’s Club (First Floor)

Reviews

Overall rating

4.12

(4 reviews)

Overall rating breakdown

5 1
4 2
3 1
2 0
1 0

Access (avg.)

4.25

Parking (avg.)

Toilets (avg.)

2.25

Staff (avg.)

4.75

queengallifreya

Aug 2023

3.5

Accessible but needs some improvements.

Visited this venue to attend a show at Edinburgh Festival. Level Access Accessibility to the venue, however I discovered the show I was attending in the “KingDome” was situated up 20+ steps. The Venue staff were fantastic assisting me with early access to choose a seat suited to my disability needs without feeling rushed and a member of staff assisted myself & others with access to the lift also they actually accompanied me to show me where the disabled toilet was, rather than just giving directions, which I felt was more of a personal touch especially as the venue was getting busy at the time. Inside the “KingDome” There wasn’t much space between the performance space and the seating so not sure how wheelchairs would be situated if there were more than 2 in the room, without blocking the exit area. Also, the seating was very close together and uncomfortable, I folded my coat as some padding to sit on. Otherwise a nice enough venue space to attend a show during the festival.

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karine1985

Aug 2018

An entire semi circle for wheelchairs!

The Pleasance Dome is fully accessible and full of helpful staff to help and guide you. There are a few halls in this venue for shows, I attended the Queens Hall. The ground semi circle in front of the stage area i dedicated to wheelchair users, those with mobility issues and their companions so their is plenty of room!

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rusty84

Aug 2015

Gets busy but staff are very helpful

Its pretty easy to get about as a wheelchair user apart from when its super busy (but that's the same for everyone). Staff were excellent, very attentive and took us into the show beforehand, offering us a choice of seating. They also offered our friend a seat while we queued for the show to start going in. Only gripe was the challenge finding the accessible loo as it wasn't very well sign posted and had flyers all over the door which made it very hard to spot!

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Disabled Access Information Provided by Pleasance Dome

Disabled Access at Pleasance Dome

If you need to make an access booking or require a wheelchair user ticket, please email access@pleasance.co.uk so we can organise tickets for you. We offer free Carer or Personal Assistant tickets - please email us on access@pleasance.co.uk or call on 020 7609 1800 to organise your booking with a complimentary ticket in advance. We welcome calls from customers using Typetalk. You will receive an email confirmation which contains a QR code. This is your ticket. You can show this on your phone or print it out. On the day of your show you will receive an email from us providing more information about your visit. Our Front of House team will be ready to greet you and scan your QR code from one hour before your show. Your group will then be shown to your table or seats. Please note that latecomers may not be admitted. The Pleasance Dome has two lifts, these are located in non-public areas. To access these please report to the box office (on the left as you come through the main entrance) on arrival and a member of Pleasance staff will be able to assist you with accessing your venue: •Through the AceDome entrance to the right of the main bar, this will allow you access to AceDome, KingDome & 10Dome. •Through the main bar, this will allow you access to JackDome & Brooke’s Club. All of our lifts are in back of house areas and require a member of staff to access. Please approach a member of our guest services team (wearing yellow Pleasance t-shirts) or our security team when you arrive. They will be able to accompany you to the venue. We have lowered counters for various facilities & concessions throughout the Pleasance Dome. These include: •Box Office •Cafe There are hearing loop systems available. Please let us know by email in advance if you would like to use the hearing loop system and approach our Front of House on arrival at the venue - they are wearing yellow Pleasance t-shirts & lanyards.

Accessible parking at Pleasance Dome

Finding parking space in Edinburgh at the best of times can be a challenge, and this is never more evident than during the Festival. Public transport is recommended wherever possible, and Edinburgh City Council run a number of car parks servicing the City Centre). The most convenient for the Pleasance Dome is the Q-Park Quatermile (EH3 9AU) with 374 spaces including 10 disabled bays.

Dedicated on site parking

Toilets features at Pleasance Dome

You can find accessible toilets through the AceDome entrance to the right of the main bar.

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.