Accesible toilets a disgrace and tainted the visit.
2
2
Date of visit: June 2023
I have experience of challenges around: moving around
Overall Rating
Poor
I have visited many times before, however, poor access to the toilets made me look through fresh eyes and closer at other aspects of the museum. Its not a great layout for someone with limited mobility. Everything seems to be packed in minimising the free space available. They do have some great cars, trams, trains etc to look at but seems like little thought has went into the layout. It is very disappointing when you realise that a modern city museum is actually poor for disabled people.
Disabled Access In and Around
Average
Mostly all on one level, with a lift to access upstairs. The downstairs is quite cluttered, there is very little space in places with very little room to pass people who are looking at exhibits. Access to the toilets is terrible and I have written about this as well.
Parking & Transport
Excellent
Accessible Toilets
Bad
The accessible toilet is a disgrace. The door is not wide enough and too heavy. I'm not sure how a wheelchair user would be able to access it. Tried to open the door while on Scooter and wasnt able to, got off scooter and managed to open and stop it closing with my foot. Trying to get Scooter into toilet was almost impossible as the door way wasnt wide enough for me and the scooter to walk through.
Staff
Good
