Rugby Park

android2016

26 Nov 2016

Dangerous and poor attempts

1

1

Date of visit: November 2016

I have experience of challenges around: moving around

Overall Rating

Bad

I went here for a rugby game ... the disabled seating reminds me of a bird watching box ... my carer was unable to stand up due to the height issue for the viewing area. The biggest and most dangerous issue was the nails and screws and staples that were showing through the ceiling and not even removed to protect people. We had to ask Scottish rugby to help us and they did but this is a issue by Kilmarnock fc as they own the stadium!

Disabled Access In and Around

Average

Poor uneven surfaces making it difficult for those who use manual wheelchairs

Parking & Transport

Good

Good Parking however it seems on Match day that they don't communicate well on exiting as the security staff stood chatting and didn't direct cars. When I went to move slowly with hazards on.. they came rushing to shout at me to wait even though there was hardly anyone around

Accessible Toilets

Average

Toilets were ok. Issue though had to be a large black bin in there making it difficult to move about

Staff

Bad

Didn't really get help. Had brilliant help from Scotland rugby volunteers but that is all as security folks didn't talk much

Additional Information

The disabled area is poor and the camera men sit infront. we asked them to move so we could see but they would moan. The amount of room to move about really is poor in the area when full. It's a poor disabled spectator area and I won't go back again