Accesibility Check of Silverburn Shopping Centre
4
4
Date of visit: September 2017
I have experience of challenges around: moving around
Overall Rating
Good
Free shopmobility service. Excellent range of facilities eg. 27-30 mobile scooters and manual wheelchairs. Free electric wheelchair. Disabled toilets, taxi calling service. Provide free eye tests and scooter training. Carer’s parking permit. Friendly staff with ID badges, good website.
Disabled Access In and Around
Good
There was a lift. There was enough room when moving around stalls, eating areas.
Parking & Transport
Bad
Not easy to get from Glasgow City Centre by Car. Public transport is unreliable.
Accessible Toilets
Good
We visited the disabled toilets so we acknowledged that they were there.
Staff
Average
Easy to recognize staff. They were sometimes available if we needed any help.
Additional Information
I would recommend it to other people and would visit again. Recommendations I would give are for staff to become more visible so people know where to go to if people need any help.
