Barrier free shopping
5
5
Date of visit: September 2017
I have experience of challenges around: moving around
Overall Rating
Excellent
Silverburn is an accessible shopping centre close to the M77 and with plenty of disabled parking bays. There is a wide range of shops, restaurants and cafes in the centre, which also houses a large cinema.
Disabled Access In and Around
Excellent
Each entrance has automatic door entrances that I can use with ease. There are auto revolving doors, which are large enough that I can use in my manual chair. The doors have a speed adjustment for those with reduced mobility. Signage for toilets etc was very clear throughout.
Parking & Transport
Excellent
I travelled by car and parked in the multi-storey car park. There are disabled parking bays all around the centre, but I prefer the multi-storey as it has lots of disabled bays on the ground floor and provides great shelter from the rain.
Accessible Toilets
Good
The toilets I used were next to the food court. They were spacious, clean and had everything I needed. I have marked them as a 4 star, because I feel like they have missed the opportunity to install a changing places loo in such a large space.
Staff
Good
I didn't have much use for staff as the venue allows you to be independent. However, I have previously seen staff members be proactive when dealing with challenging behaviour etc. One particular staff member was very understanding when my son dropped a full milkshake on the walkway through the centre.
Additional Information
This centre has everything you need for a great days shopping for all the family.
