Exceptional customer service
5
5
Date of visit: August 2018
I have experience of challenges around: dexterity or coordination
Overall Rating
Excellent
I used the Neatebox Welcome app to inform the staff that I would be visiting the restaurant and so they were aware of that I am visually impaired with a guide dog. The very friendly reception staff greeted me at the main entrance and assisted me through to the restaurant, the restaurant staff showed me to my table, read out the menu for me and kindly brought out a bowl of water for my guide dog as well. Highly recommend this venue!
Parking & Transport
0I got the bus to St. Andrews, the venue is less than a 10 minute walk from the bus station.
Staff
Excellent
The staff were all exceptional. They were all aware of what assistance I needed, thanks to the Welcome App.
Browse nearby places
West Sands Beach
0.16 km
Old Course
0.16 km
Pony Access at West Sands Beach
0.19 km
St Andrews Beach Wheelchairs
0.78 km
Eden Clubhouse
0.83 km
Old Course Hotel, Golf Resort & Spa
1.43 km
Balgove Larder
1.45 km
The Seafood Ristorante
1.49 km
Clarets
1.52 km
Changing Places Toilet at Bruce Embankment Public Toilets
1.55 km
Browse nearby places
West Sands Beach
0.16 km
Old Course
0.16 km
Pony Access at West Sands Beach
0.19 km
St Andrews Beach Wheelchairs
0.78 km
Eden Clubhouse
0.83 km
Old Course Hotel, Golf Resort & Spa
1.43 km
Balgove Larder
1.45 km
The Seafood Ristorante
1.49 km
Clarets
1.52 km
Changing Places Toilet at Bruce Embankment Public Toilets
1.55 km


