Venue Description

Southampton Football Club is a Premier League club competing at the highest level of professional football with a culture which promotes respect, unity, accountability, creativity and aspiration – this is The Southampton Way.

Accessibility

The approach to St Mary’s is accessible from all directions. The journey from outside the stadium to pitchside has no steps or ramps to negotiate. Every turnstile has an accessible entrance adjacent for those that may find the turnstile difficult or uncomfortable to use. There are lifts to every floor within the stadium, giving access to all areas whether for matchday hospitality, conferences or an event.

Accessibility Guide

Accessibility Guide Link: https://southamptonfc.com/supporter-services/disabled-supporters

Access Statement

Access Statement Link: Access Statement.pdf

Toilets

We have accessible toilets on every concourse, both left and right hand transfer. There are also accessible toilets on every floor adjacent to every suite. In addition there are accessible toilets outside the stadium, near to the Megastore and the Ticket Office. Many of our accessible toilets are RADAR locked. If you forget your key please speak to the nearest steward for help. There are no steps or ramps to negotiate to access the toilet facilities.

Staff

In every stand and raised deck area we Accessibility Stewards that are dedicated to ensuring the safety and wellbeing of disabled fans visiting the stadium. Accessibility Stewards can be easily identified as they will be wearing high visibility jackets with the words 'ACCESSIBILITY STEWARD' on the back. If you have any questions, concerns or require assistance during your visit to St Mary's on a matchday our team will be happy to help. We also have a Supporter Relations Team which includes a Disability Liaison Officer and and a Disability Access Officer - these should be your first point of contact for questions, suggestions, support and additional assistance - 02380 711 980 There is a Ticjet Booking Line for Disabled fans and their enablers 02380 718 601

Assistance dog facilities

Other assistance dog facilities

Assistance dogs are welcome at St Mary's Stadium, although we do need to ensure they are kept safe and relaxed. For this reason we ask that fans call in advance so that we can ensure they sit in a suitable area. These have been assessed by our safety officer in conjunction with Assistance Dog charities and organisations. Please call us on 02380 711 980 to discuss. We always provide a water bowl and a safe exit, as well as an accessibility steward on hand.