Stack Newcastle accessibility
5
5
Date of visit: October 2018
I have experience of challenges around: moving around
Overall Rating
Excellent
We popped in to explore what Stack Newcastle had to offer today. Described as "A CREATIVE SOCIAL HUB FOR ENTERTAINMENT, CULTURE, WORK AND PLAY. A DESTINATION CONCEPT IN THE HEART OF NEWCASTLE CITY CENTRE" on its website, this venue is created out of what look like shipping containers creating space for a multitude of small businesses that range from take aways and restaurants, coffee shops and bars to small shops selling ranges including local photographs, ethical clothing, vegan pet products, jewellry, a florist and a barbers. Places to eat offer a great variety including Sushi, Lebanese bake, Texas grill, pizza, fish and chips, crepes, vegan , Korean food, cheesecakes and tacos, so you are spoilt for choice. There are a few bars offering specialties that include Gins, craft beers and cocktails mostly situated around an open central seating area on benches that surround a pit fire. As this is outdoors with a covered area above, there are numerous heaters to keep the chill off. We visited on a Friday lunch time and everything was open but fairly quiet. It was fully accessible to mobility scooters and wheelchairs, although in some areas space is limited where you need to turn around or back up. There is an accessible lift to the upper floor and a disabled toilet upstairs which appeared to be clean with plenty of room to manoeuvre. Staff were very helpful, opening the lift door and offering assistance without even being approached, explaining how the lift works etc. Security staff offered to show me around.
Disabled Access In and Around
Excellent
Excellent disabled access, plenty of signs written nice and large. 1 accessible lift. Plenty of seating. I notice 4 ? security staff on site and one offering assistance.
Parking & Transport
Excellent
Being in the city centre parking is not available directly outside the venue but there are many car parks in the city. The Metro in only 3-5 minutes away by wheelchair, scooter or foot - Monument is the station to use, although scooters are not allowed in the station unless folded up and pulled along. Lots of buses stop outside on Pilgrim street and the surrounding streets such as Blacket street, too many to list.
Accessible Toilets
Excellent
There is an accessible lift to the upper floor and a disabled toilet upstairs which appeared to be clean with plenty of room to manoeuvre. There are moveable grab rails and space for a carer.
Staff
Excellent
Staff were alert looking to help customers, very friendly and helpful, positioned in an area easy to see them. One situated at the entrance.
Additional Information
I would visit again , it looks a great place to socialise, although it may be chilly at times and I know many like me have difficulty keeping warm, so I would advise wearing extra warm clothes or maybe an blanket for over knees, hats and gloves with it being outdoors over cooler months.
