Accessibility 10/10
5
5
Date of visit: November 2017
I have experience of challenges around: moving around
Overall Rating
Excellent
It's been a long time coming at the hawthorns, but I'm so pleased to say the accessibility now is topnotch. As you enter there's refreshments, then through the wheelchair accessible entrance, there's 4 clean toilets, great stewards always with a smile, and a warm greeting.
Disabled Access In and Around
Excellent
The disabled access is ramped, very accessible for every type of wheelchair
Parking & Transport
Excellent
The disabled parking is near to the ground, it's a bit of a jaunt back at the end of the games, but 9 times out of 10 you can safely get through. I'd advise you take a loud bell or in the winter months a torch, that way you're seen if you are in a wheelchair /scooter /or power chair.
Accessible Toilets
Excellent
The toilets are accessible, but at times especially after the game, rather wet floors
Staff
Excellent
Very friendly, accommodating, and happy to help.
