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    The Macallan Distillery

    Overall rating

    About

    The Macallan Distillery in Scotland's Speyside region is open for pre-booked experiences from Thursdays to Sundays. You can book ahead to see round our distillery and learn more about our heritage and whiskies, as well as to browse our Boutique, spend time at The Macallan Bar, or dine at TimeSpirit. To view our full offering, and make your reservation, please visit themacallan.com Should you wish to reach out ahead of your visit, simply email contact@themacallan.com or call (0)1340 318 000.

    Reviews

    Overall rating

    5

    (1 review)

    Overall rating breakdown

    5

    1

    4

    0

    3

    0

    2

    0

    1

    0

    Access (avg.)

    5

    Parking (avg.)

    4.5

    Toilets (avg.)

    -

    Staff (avg.)

    5

    User profile picture

    w_h

    Oct 2019

    star

    5

    Exciting new distillery visitor experience

    Easy ramp access to centre and easy movement inside. Lots of space to see everything

    Disabled Access Information for The Macallan Distillery

    Disabled Access at The Macallan Distillery

    Our team are available to support at every stage of the visit, including by taking guests from the car park in the electric buggy, to providing appropriate ongoing assistance. Wheelchairs are available for guests who require assistance. The Macallan Distillery is over two floors and we have a lift that allows enough space for a wheelchair user and one other to enter and exit. There are accessible toilets on both levels.

    Accessible parking at The Macallan Distillery

    Three dedicated disabled parking bays are available in our car park. These are clearly marked and provide space on both sides and rear, allowing disabled drivers, disabled passengers, rear entry lift or ramp users space to enter and exit the vehicle.
    Dedicated on-site parking icon
    Dedicated on-site parking

    On-site accessible parking bays are available within 50 metres of the entrance.

    Toilets features at The Macallan Distillery

    We have accessible toilets on both levels of the distillery. Each is spacious, has grab rails, a drop-down rail and ample transfer space. The transfer space in the accessible toilet may be either left or right, giving visitors a suitable option to meet their individual preferences. Access to the ground floor toilets are pull door, and staff will assist when requested. All our accessible toilets are equipped with an emergency alarm and a red alarm cord.
    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Accessible services at The Macallan Distillery

    Audio Description

    Audio description is available to describe visual information.

    Assistance dog facilities

    Other features at The Macallan Distillery

    Wi-Fi

    Wi-Fi is available for customers.

    More Information

    For additional detailed accessibility information, please contact: contact@themacallan.com

    Location

    Easter Elchies, Craigellachie, Aberlour, Moray, Scotland, United Kingdom, AB38 9RX

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