Very Accessible for Crutches User
4
4
Date of visit: January 2018
I have experience of challenges around: moving around
Overall Rating
Good
I have been to the O2 many times for different events and concerts. I find the staff to be very helpful whenever I have needed assistance. Being able to get a free carer ticket for events means that I am able to enjoy some companionship while being entertained. I find all the lavatories easy to use, but please note I do not require a changing table or hoists etc. As is the way of the beast, it can get very tiring walking from place to place, as it is such a large venue, but that cannot be helped. And I found there to be ample places to stop and rest should I ever need it.
Disabled Access In and Around
Excellent
I find access to be great for me as everything was clearly labelled, and with maps everywhere I always knew where I was going. A lot of lifts all around, so I could avoid going up and down stairs.
Parking & Transport
Excellent
I do not drive, so I am unsure of the parking aspect. But the public transportation to get here, especially the tube is fantastic. Step all the way through, and the Jubilee Line is one of the cleaner lines on the underground.
Accessible Toilets
Excellent
I found the loos to be perfect for my needs, they were easy to use, but please note I do not require a changing table or hoists etc. Whenever I used the facilities, they were not dirty, so I think they do really well with keeping it in tip top shape.
Staff
Excellent
Very helpful. Whenever I got lost (which happens more often than I care to admit), there was always someone on hand to point me in the right direction
Additional Information
I love coming here, and will definitely be back again.
