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    The Scotch Whisky Experience

    Overall rating

    4.65

    16 reviews

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    About

    Visit the new Scotch Whisky Experience for a sensational journey! The perfect journey through the world of Scotch whisky. We are storytellers; passionate about sharing with you our love of Scotch whisky and Scotland. Visit us to widen your knowledge, explore flavours and create whisky tasting memories. You’ll hear the stories behind this magical craft, with expert tour guides and whisky advisors with you every sip of the way. We’ll help you discover the aromas and flavours that appeal to your palate and lead you to your perfect Single Malt Whisky.

    Reviews

    Overall rating

    4.65

    (16 reviews)

    Overall rating breakdown

    5

    9

    4

    7

    3

    0

    2

    0

    1

    0

    Access (avg.)

    4.64

    Parking (avg.)

    3

    Toilets (avg.)

    3.36

    Staff (avg.)

    4.85

    User profile picture

    toilet_warriors

    May 2026

    star

    5

    The Scotch Whisky Experience - accessible toilet on level -1, accessed via lift

    It was clean, bright and spacious, with level -1 access by lift. There was good manoeuvring space, although the bin was positioned close to the transfer side. The hand dryer and sink were close together and easy to use. No stored items or major obstructions were visible.
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    toilet_warriors

    May 2026

    star

    4

    The Scotch Whisky Experience - Ground Level Toilet

    The toilet was clean and modern, with clear signage and baby changing facilities. The space felt slightly restricted for wheelchair users, especially around the toilet and sink area. Bins were placed close to the toilet and under the sink, reducing clear transfer and manoeuvring space.
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    bwp

    May 2024

    star

    5

    What a story to tell

    Visiting The Scotch Whisky Experience for the second time this year I came to realise what an amazing story Scotch whisky has to tell. The experience has been upgraded and launched its new visitor tour earlier this year. Without spoiling the surprises I can say that the accessibility has been dramatically improved, the immersive nature of the experience built upon, and the memories you take away richer.
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    Disabled Access Information Provided by The Scotch Whisky Experience

    Disabled Access at The Scotch Whisky Experience

    -Non raised front entrance -Lift to all floors -Wheelchair access to all areas of tour Please see the access guide for full information. There is also a video guide. -BSL, ASL, International Sign available.
    Disabled access

    Toilets features at The Scotch Whisky Experience

    Two accessible toilets, one is located on the lower ground floor, and one on level -2, both are accessed by either stairs or lift. Toilet on the lower ground floor: Accessed via the lift there are no steps Accessed via the stairs there are 18 steps Door to the accessible WC is 800 mm or 31.5 inches wide Clear space to the left side of the WC for a wheelchair, 780 mm or 30.7 inches Height of the WC from floor to seat is 480 mm or 19 inches high Horizontal grab rail located to the left of the WC Alarm cord located to the left of the WC Automatic taps Baby changing facilities
    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Accessible formats at The Scotch Whisky Experience

    Large print

    Information is available in large print format.

    Audio Formats
    Sign Language

    BSL interpretation is available.

    Accessible services at The Scotch Whisky Experience

    Audio Description

    Audio description is available to describe visual information.

    Assistive listening system - Hearing Loop

    There is an assistive listening system available e.g. a hearing loop.

    Assistive listening system - Infrared
    Assistance dog facilities

    Other features at The Scotch Whisky Experience

    Wi-Fi

    Wi-Fi is available for customers.

    Carers Discount

    More Information

    undefined iconMore detailed accessibility informationOpens in a new window
    For additional detailed accessibility information, please contact: info@scotchwhiskyexperience.co.uk

    Contact

    Opens in a new windowhttps://www.facebook.com/ScotchWhiskyExperience
    + 01312200441
    Opens in a new window
    The Scotch Whisky Experience Website

    Location

    354 Castlehill, The Royal Mile, Edinburgh, Edinburgh, Scotland, United Kingdom, EH12NE

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    Information not up to date?

    If you believe the information displayed on this page is not up to date or the venue has closed, please send us an email at hello@euansguide.com

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