Fit for a Queen (or a King!)
5
5
Date of visit: September 2022
I have experience of challenges around: moving around
Overall Rating
Excellent
This was my first visit to the Palace and from the moment you are wafted through the front gates it is a brilliant experience.
Disabled Access In and Around
Excellent
Excellent organisation. I was given a lanyard that marked out that I was using the access route, and then plenty of staff were on hand to tell me what to do.
Parking & Transport
Excellent
I drove through the front gates and parked near to the main entrance. The guides then took me on a powered cart to get through security and enter the Palace. The only issues were that there was gravel in the car park which made it difficult to transfer onto my chair, and I needed assistance from my husband to get up the ramp into the cart.
Accessible Toilets
Excellent
Great accessible loo with appropriate rails. Very clean.
Staff
Excellent
Superb! Some of the most helpful and friendly that I've come across.
