The Symphony Hall The Symphony Hall

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The Symphony Hall

Broad Street, Birmingham, B1 2EA, United Kingdom | 0121 780 3333 | Website
5
3 likes

3

Concert great but could have done with more flexibility with our booking

3.5

1 like

Visit date:

This review is especially helpful for those who have or use the following: Hearing Aid, Mobility Scooter

Overview

Fantastic concert but we did not have the best seats for a man who has mobility restrictions.

Transport & Parking

4

Presume this is good

Access

4

Staff at information desk very helpful. I had originally purchased tickets for two non disabled people. When my father took the place of one person I had hoped to get seats suitable for his disability. However, the box office call line did not allow this. I was given information that was not helpful, incorrectly being told that we were on the front row and that it was a simple walk down to our seats. In fact there were two sets of steps for my father to negotiate.

Toilets

0

Not used

Staff

2.5

Information desk staff very helpful, box office staff unhelpful. Policy regarding no exchange of tickets too rigid.

Anything else you wish to tell us?

Amazing music regardless!

Photos

Birmingham Symphony Hall Picture of Symphony Hall, Birmingham Picture of Symphony Hall, Birmingham

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We've had 3 reviews for The Symphony Hall

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