Concert great but could have done with more flexibility with our booking
This review is especially helpful for those who have or use the following: Hearing Aid, Mobility Scooter
Fantastic concert but we did not have the best seats for a man who has mobility restrictions.
Transport & Parking
Presume this is good
Staff at information desk very helpful. I had originally purchased tickets for two non disabled people. When my father took the place of one person I had hoped to get seats suitable for his disability. However, the box office call line did not allow this. I was given information that was not helpful, incorrectly being told that we were on the front row and that it was a simple walk down to our seats. In fact there were two sets of steps for my father to negotiate.
Information desk staff very helpful, box office staff unhelpful. Policy regarding no exchange of tickets too rigid.
Anything else you wish to tell us?
Amazing music regardless!