Non visit to Wagammas
0
0
Date of visit: May 2015
I have experience of challenges around: moving around
Overall Rating
Bad
i went to Brent Cross to meet my peer mentor at Wagammas we were not able to go as both lifts to food court were being refurbished and 3rd lift was out of order. We ended up going to a restaurant in Fenwick which was ok. But we were on ground floor and had to go to 3rd floor for accessible toilets which were through the men's toilets. I had to ask for help a) find toilets b). Open door.
Disabled Access In and Around
Bad
Not great on Sunday usually very good. Got very poor directions from Wagammas staff that resulted in us Going on a wild goose chase around Bx when I got home. I phoned the manager of Wagammas and apparently there was a lift working but we were wrongly advised. I got very assertive in end we were offered a free meal. The manager asked that we phoned up in advance to arrange it with him. I will and we will check if the lifts are working!!!!
Parking & Transport
Excellent
Brent Cross is very accessible providing lifts are working
Accessible Toilets
Average
There is a Raddar toilet next to M & S. The toilets I have so far discovered are on 3rd floor of John Lewis - very nice toilet BUT no Raddar lock on it when I went some lady was using it and taking her time, she looked guilty but ..... I had to wait
Staff
Average
Staff in Fenwick's not that helpful in showing me where toilets were
Additional Information
Lots of good parking.
