10/10 experience for a 1st time wheelchair user
5
5
Date of visit: March 2023
I have experience of challenges around: moving around
Overall Rating
Excellent
Newly disabled wheelchair user,My first day trip out in a wheelchair. What an experience! They have a handful of disabled spaces available behind the gallery. To book one you need to ring the World museum, although the Walker staff can put you through. The exit from the car park and the pavement outside the gallery is quite steep but their is public vehicle access right outside for dropping of (not specifically for this purpose but there is space). There is a long, sensible gradient ramp to the entrance and from there it only gets easier! It has 3 floors (from memory) of sculptures, art and it is all set out with sensible distances between pieces meaning everything is accessible and spacious. To move between floors there is a lift that is only for disabled and possibly prams. Nothing special about the lift but served it's purpose. There was one door which was closed that was awkward but there were enough helpful people around who offered to help, but my first trip and still in the "I'm independent I'll do it myself mode" I did it myself. Next time I accepted kindness from strangers...hey I'm still learning. Finished with a tea n cake in the café. This was crowded and tight for wheelchair access but staff and customers were helpful. I cannot recommend the carrot cake enough. It was amazing! All in all if everywhere is as good as this then I'll be lucky.
Disabled Access In and Around
Excellent
Excellent wheelchair access
Parking & Transport
Excellent
Travelled by car. Used one of the handful of reservable disabled spaces. Ring and book a couple of days before your visit
Accessible Toilets
0Didn't use the toilet
Staff
Excellent
Fantastic staff. Helpful, polite and understanding
