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    Waterstones

    Glasgow

    Waterstones on Sauchiehall Street

    4

    Date of visit: February 2020

    I have experience of challenges around: moving around

    Image of poster that describes what is on each floorView of toilet from door showing handrails and lots of space aroundImage of sink, handrail and handryer in bathroom

    Overall Rating

    Rating Emoji

    Good

    You could spend hours in this bookstore looking for a new read or relaxing in one of the two cafes.

    Disabled Access In and Around

    Rating Emoji

    Good

    Level access in and plenty space around tables for powerchairs to maneovre. To get to the lift and till on ground floor this is a slight incline (no handrails) which might be a bother for some. Alternatively, two steps with handrails. Signage was very clear for what floor has what genres of books, and for where the toilets are.

    Parking & Transport

    0

    Unsure about public transport & parking near Sauchiehall Street.

    Accessible Toilets

    Rating Emoji

    Good

    I used the accessible toilet on the Lower Ground floor next to the cafe. (There is another next to the Cafe Bar on the top floor but I didn’t use this). The cafe one is through one door which was quite heavy and then you have to turn left/ do a U turn to get into the toilet. Plenty space inside for a powerchair to turn and for someone to come in with you. No red cord though!! Don’t know how to report this, any tips reviewers?

    Staff

    Rating Emoji

    Excellent

    Spoke to staff at the tills, on the floor and at the cafe, all so nice and helpful. Offered to carry things and pack my bag without making a big deal of everthing.

    Additional Information

    I can’t wait to come back and look for more bookish treasures. P.S - if you buy the “book of the month” you get a free hot drink in the cafe when you show the receipt!

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