Westferry DLR Station

London

1 review

Review this place

mrsmollyc

22 Apr 2026

Using the DLR from Westferry Station

Date of visit: April 2026

A view from the station plaform. There are canopies over both platforms and the train tracks run between the two platforms. A red DLR train can be seen stopped at the other platform. The edge of the platform is seen on the right and has tactile markings and a painted yellow line. Some seats are on the left of the platform

Some of the seats along the platform. They are in a row of four seats. The seats are metal and have backs that are connected to the seat. There are armrests between each seat. The armrests at either end of the row is painted yellow

Inside one of the lifts which is quite narrow. There is another set of doors straight ahead. There are yellow grab rails on either side.

Overall Rating

Good

There are two platforms at this station and there are two entry and exit points along each platform. There are lifts and stairs available at all of these points. The platforms have overhead canopies and seating along the platform and there are a few different destinations available from the services that stop here. The DLR trains stop level with the platform with only a very small gap between the train and the platform. This means you can board and disembark step-free without the need for a boarding ramp. This is an unmanned station.

Disabled Access In and Around

Good

There is an entrance on the corner of West India Dock Road and Westferry Road and another by Salter Street. At all the entrances there are two lifts and two flights of stairs, one for each platform. The lifts are fairly small and they have grab rails and tactile buttons. There are ticket machines at the entry areas as well. The platforms have seating available and the seats have backs and armrests. There are overhead digital signs which provide information about incoming trains. The edge of the platform is marked with tactile markings and a painted yellow line. There is an emergency alarm on each platform; this point has an emergency train stop button and a passenger alarm button and intercom. The panels for these buttons are red on an otherwise white display and there are red and white stripes down the side of the panel, so they are easy to spot, even from further down the platform. The DLR trains stop level with the platform, so there is a minimal gap between the train and the platform. Those needing step-free access are able to board and disembark the trains without the need for a boarding ramp. Some of the doors of the train have blue stickers on them which highlight the best place to board if you have a wheelchair or pram. These doors are located close to a wheelchair space on the train which also has a lowered passenger alarm. On the older DLR trains, these spaces are quite awkward and I find them difficult to get in and out of, so I don’t use them. On the newer trains, they have been designed much better and have more space to get in and out of them. The newer DLR trains also have lower buttons to open the doors. Each set of doors on the DLR has buttons on the inside and outside which you have to press to open them. These buttons are tactile and also have Braille above them.

Accessible facilities: Lift to all areas, Step-free entrance, Seating at regular intervals, Step-free access to most areas

Parking & Transport

Good

I travelled to this place by train

From this station you can get DLR services to Woolwich Arsenal, Beckton, Lewisham, Bank, and Tower Gateway. Just outside the station on the corner of West India Dock Road and Westferry Road, there is a large bank of Santander bikes for hire. Around 40 metres from the station, on Salter Street, is a bus stop where you can get the buses 135, 277, D3, D7, N277, and N550.