

2
Disappointing
DIsabled parking only provide a basic 2400mm width, which was not enough to allow wheelchair user to get to the side of the car.
Width of entrance door was exactly the same width of the wheelchair which meant it was a struggle to get in, although staff offered to open a side gate if we were not able to manage it. There was two other doors, just after the entrance, and leaving the building to the outside of the attraction with normal width manually operated doors.
Some of the paths were marked with signs saying that wheelchair users were not welcome, even though ignoring the signs and going down those paths showed there was absolutely no reason why they should try to prevent wheelchair users from going down them.
Lots of manually operated gates, which makes it essential to have a carer to assist you.
A behind the scenes experience of seeing ducklings, the space provided was insufficient for wheelchair users, and no alternatives offered. No facilities offered for hearing impaired visitors, had difficulties hearing volunteers during a behind the scenes tour of the ducklings.
It wasn't all bad, there was lots of good things too...
Venue offered a free carer ticket without having to ask for it, and disabled admission price had a discount over the full price tickets. Lots of hides had lower viewing points ideal for wheelchair access. Was able to see all aisles of the shop, and also able to enjoy the restaurant. Most paths are well constructed for wheelchairs, with just one path noted that was not suitable for wheelchairs (there was no signs for this path to indicate it's non-suitability)
DIsabled parking only provide a basic 2400mm width, which was not enough to allow wheelchair user to get to the side of the car.
Width of entrance door was exactly the same width of the wheelchair which meant it was a struggle to get in, although staff offered to open a side gate if we were not able to manage it. There was two other doors, just after the entrance, and leaving the building to the outside of the attraction with normal width manually operated doors.
Some of the paths were marked with signs saying that wheelchair users were not welcome, even though ignoring the signs and going down those paths showed there was absolutely no reason why they should try to prevent wheelchair users from going down them.
Lots of manually operated gates, which makes it essential to have a carer to assist you.
A behind the scenes experience of seeing ducklings, the space provided was insufficient for wheelchair users, and no alternatives offered. No facilities offered for hearing impaired visitors, had difficulties hearing volunteers during a behind the scenes tour of the ducklings.
It wasn't all bad, there was lots of good things too...
Venue offered a free carer ticket without having to ask for it, and disabled admission price had a discount over the full price tickets. Lots of hides had lower viewing points ideal for wheelchair access. Was able to see all aisles of the shop, and also able to enjoy the restaurant. Most paths are well constructed for wheelchairs, with just one path noted that was not suitable for wheelchairs (there was no signs for this path to indicate it's non-suitability)