york art gallery
4
4
Date of visit: August 2016
I have experience of challenges around: moving around
Overall Rating
Good
The first time I visited I was so impressed with the guy on the till that I emailed the gallery. he was great - I was in my wheelchair with my carer and so often I get ignored but he spoke to me and spoke to me like I was "normal". Whilst this shouldn't be noteworthy, it is... On my second visit yesterday, the woman on the till was also helpful and spoke to me and came round to me to fit my wristband instead of making me lean over the counter.
Disabled Access In and Around
Excellent
There is a lift and there's lots of space to move around inside. Disabled visitors get a reduced entrance fee and carers get in free. level access and lifts throughout
Parking & Transport
Poor
This isn't great. you have to park in the nearest council car park which is on Bootham and tends to get busy. It does have blue badge spaces but not many. The route out of the car park is bumpy and the pavement isn't wide enough for a wheelchair in places so you have to use the road. This isn't a reflection on the art gallery but is something to be aware of it you're visiting
Staff
Excellent
