York Railway Station

Date of visit: May 2018

I have experience of challenges around: moving around

Overall Rating

Easy to navigate with lots of space, when you enter there is an easy-to-spot help desk with very helpful staff. Originally I saw a wheelchair symbol over the ladies toilet but when I went in I found there was not one there. I checked with staff and there was a huge ‘changing places’ toilet by the mens.

Disabled Access In and Around

There were lifts and ramps if needed

Parking & Transport

0

Unknown

Accessible Toilets

Toilet was huge, had a hoist, changing bed and height adjustable sink. Toilet flush wasnt great. Lots of space for a carer- you could fit a whole family in there!

Staff

All the staff I spoke to were friendly and helpful

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