York train station
4
4
Date of visit: August 2015
Overall Rating
Good
York train station provides easy access for members of the public. It also provides accessible routes for any wheelchair users accessing the station
Disabled Access In and Around
Good
As mentioned pavements are lowered therefore this makes it easier to access the platform as there are no steps. Zebra crossings link a safe way to access the station as it can get busy during the rush hour at the station. Inside the station there are lifts which can be used opposed to the stairs. This makes it easier to access the bridge linking to all platforms on the opposite side of the station building.
Parking & Transport
Excellent
Transport to York station is provided by providing a taxi drop off and pick up lane, this is located right outside the entrance to the station.There are also bus stops which provides buses to a number of locations in york. If using your own car disabled parking spaces are provided and lowered pavements are evident, this makes it easier to access the platform.
Accessible Toilets
Good
Both male and female toilets are located inside the station. However a sign inside the station might help in finding these easier. The toilets provide access for wheelchair users, however could be made easier to use if more space was provided to move around.
Staff
Good
Staff are very helpful and will be happy to help and answer any questions that you might have. An information desk is available in the centre of the station.
