York Train Station
4.5
4.5
Date of visit: August 2014
Overall Rating
Excellent
York Train Station has provided a large variety of features to allow the station to be fully accessible. This includes flat access to all platforms, ability to borrow a wheelchair while on site, lifts to access all platforms, toilets which are accessible for those who require them, and ramps to allow access on to trains.
Disabled Access In and Around
Good
The main entrance to the railway station is suitable for the use of wheelchairs as it is completely flat. Throughout the station there are numerous lifts which allow access to all platforms therefore not causing any issues. However, to the rear of the station there are no lifts available which means the popular National Railway Museum cannot be accessed via this route.
Parking & Transport
Excellent
In terms of disabled parking within the train station there is a number of disabled parking spaces within the car park at a reasonable distance from the station itself. As well as this there is also a drop off point outside of the main entrance which therefore will allow individuals to be dropped off right outside of the building if necessary.
Accessible Toilets
Good
Within the station there are wheelchair accessible toilets fully equipped to allow easy use. Including a lowered sink and hand dryer.
Staff
Excellent
Staff at York Train Station are very helpful and easy to speak to. As well as this they are also very willing to help with the carrying of any luggage to platforms if required.
Additional Information
All trains also have ramped access if required.
