Wonderful!
5
5
Date of visit: July 2022
I have experience of challenges around: moving around
Overall Rating
Excellent
As a wheelchair user, I am always a bit anxious whether things will really be possible to participate in. The whole experience was very reassuring and enjoyable! All the staff, I came across from the original booking, reception, to getting kitted out, travelling up the quarry, receiving an explanation of process at top and then getting attached & unattached to zip line were all friendly, professional, respectful and made me feel very comfortable and at ease! You get help to transfer to their own wheelchair at top and bottom as well as getting in suitable position for zip line. Also didn’t do practice line & went straight to Velocity 2 - awesome & inclusive experience!
Disabled Access In and Around
Excellent
Good access if any difficulties, staff very willing to help! Lift in main reception/cafe building.
Parking & Transport
Good
Large car park but only noticed on disabled space - ground a bit uneven to reception with gravel and slate.
Accessible Toilets
Excellent
Spacious several and clean accessible toilets.
Staff
Excellent
All the staff I came across which were several, were more than willing to help make it a very positive experience!
