This review is especially helpful for those who have or use the following: Hidden Impairment, Autism
As a family we visited the castle during half term (England) week. Due to COVID you book a half hour arrival time. On the website it states that Blue Badge parking is available free of charge at the castle but it needs to be prebooked. I emailed and quickly received a reply asking for details of our car etc. The man on the gate was really helpful and we were shown to a space right outside the entrance which was perfect. You are only allowed to park here whilst you're at the castle ( you can't leave it whilst you go for a look round the city!) The attendant also informed us of a mini bus that could take us up to different parts of the castle if mobility was an issue. Due to COVID not all parts of the castle was open. However there was a 'traffic light' system in place to go in and out of buildings. There were lots of hand sanitizer stations around. The castle is hilly and uneven in places,quite a few steps as well. It certainly felt quieter with less visitors than normal. This was fantastic for our son with ASD. He thoroughly enjoyed our visit.