Overview

Great films - current box office hits in the UK and beyond, old classics, documentaries, films you wouldn't get a chance to see, and kids films on a Sunday and in the holidays, etc. Some films are in foreign languages with subtitles- if you want to try a film in a language other than your own, comedies are a good bet or ask for recommendations. Disabled people can show their bus pass and their assistant gets a free ticket. Staff are friendly (without being patronising ) and go out of their way to accommodate. Membership reduces prices of film, food, snacks, non alcoholic drinks and DVDs. Good cheap food, and big selection of drinks and snacks. Easy access throughout the building.

Transport & Parking

Disabled Car parking for 4 cars outside just before bus stop, but often full. However there are 3 or 4 parking spaces beside the Traverse Theatre. There are numerous buses that either stop outside or by The Caledonian Hotel or St John's Church (200m away uphill).

Access

Access to the building is by means of a ramp up the right side or 10 steps up the left. There are automatic doors at the top of the ramp. All desks for ticketing staff are low, ie not eye height. Bar is eye height and intimidating if in a wheelchair, over come by helpful, cheerful, respectful staff. Loop at desk and bar but if bar is busy lipreading is the only way to understand, amplified sound for films, subtitles, audio film description for blind customers. All cinemas are reached by lifts. Cinema 1 has a small conventional lift and then a steep ramp up to the 2 wheelchair spaces. To reach Cinemas 3 and 2 you use a temperamental old lift to go down 4 stairs - if this isn't working, remind the front of house folk that there is access via a back door that leads out onto a cobbled lane. It's quite a long way, but they'll hold the film till you arrive! Cinema 2 is then accessed by another old lift with rather steep access and one needs

Toilets

One accessible, clean loo big enough for a PA to help and manoeuvring. Drop down rail by loo and grab rails round sink but not the drier. Large bins to dispose of pads etc. Buzzer cord reaches the floor.

Staff

Staff are excellent at physically helping if you want e.g. with carrying drinks, guiding a blind folk, operating lifts, reserving seats together in the cinema, if you come as a group, etc. I'd describe the staff as helpful, cheerful, respectful. They are very disability aware and are well trained. The wheelchair space booking system on their computers seems to be very clunky - not the staff's fault.

Anything else you wish to tell us?

We sometimes go just for their nachos or for a decadent matinee showing which leaves you feeling strange for the rest of the day!! Membership reduces prices of films, food, snacks, non alcoholic drinks posters and DVDs.