Leeds City Railway Station experiences in a wheelchair
2.5
2.5
Date of visit: July 2016
I have experience of challenges around: moving around
Overall Rating
Average
Friendly cheerful and helpful staff is the main plus point. It's a very busy station with only small lifts to get across to the different platforms so it can be a bit of a wait. The accessible toilets are poor, there's only a small cramped one that's very old and tired. The taxi rank is straight outside the entrance but if you need a wheelchair taxi there is no drop kerb where the taxi stops. You also block the queue as the taxi gets you on board as other taxis can't get past.
Disabled Access In and Around
Average
Lifts to platforms small and always busy so often a queque
Parking & Transport
Average
Taxi rank needs a separate bay to load onto wheelchair taxi.
Accessible Toilets
Bad
One small, cramped, dated accessible toilet with RADAR key lock
Staff
Excellent
Assistance staff always cheerful and friendly
