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    Marks & Spencer

    Edinburgh

    Overall Good

    4

    Date of visit: November 2014

    I am a carer or friend of a disabled person. I have experience of challenges around: moving around

    Exterior of a Marks & Spencer store on a city street.

    Overall Rating

    Rating Emoji

    Good

    Automatic doors to enter from Princes Street or Rose Street. Decent sized lifts to all floors, disabled toilets available of different levels. Only draw back is that some of the aisles can be close together and over crowded, making it hard to navigate around at times in a wheelchair.

    Disabled Access In and Around

    Rating Emoji

    Good

    Automatic doors to enter, we generally use the Rose street entrance as it is good for access to the lifts. Aisles can be too close together and it can be very busy, which can slow progress down!

    Parking & Transport

    Rating Emoji

    Poor

    Due to the fact it's in the city centre parking can be an issue. However blue badge users can park on George Street if there are any spaces available. Also there are plenty of bus and tram stop close by. There is also plenty of taxis ranks in the vicinity.

    Accessible Toilets

    Rating Emoji

    Good

    Large disabled toilets available on the Rose Street level and also down on the food court level.

    Staff

    Rating Emoji

    Excellent

    Have always been very friendly and helpful!

    Additional Information

    Particularly like the food hall, it's normally what we go in for.

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