Monkey Haven

Name: Monkey Haven
Brand: Euan's Guide
Rating: 4.75 (2 reviews)

Overall rating

4.75

2 reviews

Review this place

About

Swing on by to Monkey Haven and visit the Island’s award-winning primate rescue centre that makes animals happy – and people happy. This popular sanctuary is in TripAdvisor’s Hall of Fame and winner of Best Small Attraction in England according to the tourism chiefs at VisitEngland. You’ll meet all kinds of wonderful animals, including the singing Lar gibbons, cheeky meerkats and the most beautiful birds of prey. You could even get the chance to handle a snake or an owl, during one of the many keeper talks and animal feeds throughout the day. You’ll learn all about the fascinating creatures, their personalities, and how they came to be at the Haven. Many were rescued from tragic situations, found tied up in airports, or badly neglected by their previous owners. The keepers have recently won a top award for their talks – VisitEngland’s Best Told Story accolade for 2018 – so don’t miss them when you’re there! The Haven’s mission is to provide a happy forever home for rescued animals. Recent rescues include the Cherry Crowned Mangabeys, Djimmy and Buna – with their squeaky toy pig! You can also meet the fluffy haired Cotton-Top Tamarins, who were rescued from tiny birdcages and lucky to survive. Plus say hello to Peppino the capuchin, who bears scars round his neck from a collar that was too tight. He’s recently fathered the most beautiful baby, so pop along and see the family. There’s loads to see and do including a fun free App – download to plan your visit, then whilst you‘re there, follow a banana trail, get sneaky peaks behind the scenes and take silly selfies. When it’s hot, the monkeys are treated to healthy lollies to keep them cool – and you can chill out too by heading to the new ice cream lodge or tea room, where tasty treats are served throughout the day. Facilities also include a lovely gift shop, play areas, free children's booklets, free WiFi, pushchair friendly paths, full disabled access, free parking – and all tickets are valid for a free return within a week. Monkey Haven is a registered charity and all proceeds will go towards the animals you’ll meet. So hang out, have fun and monkey around!

Reviews

Overall rating

4.75

(2 reviews)

Overall rating breakdown

5 1
4 1
3 0
2 0
1 0

Access (avg.)

4.75

Parking (avg.)

4.75

Toilets (avg.)

Staff (avg.)

okey

Jul 2019

Wheelchair accessible and well thought out

Perfectly accessible with just 2 very minor areas hard to see into Helpful staff Good facilities Fully recommended

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juliapeculiar

Aug 2015

4.5

Monkey Haven, Wheelchair Heaven

The access has been well thought out. Great accessible toilet and smooth paths. A bit slopey, but manageable without support for a manual wheelchair user.

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Disabled Access Information Provided by Monkey Haven

Disabled Access at Monkey Haven

Reception: *The admissions area is flat and step-free with a tiled floor surface. *Disabled adults and children receive discounted admission – carers are not required to pay. *Staff are trained to hold the door open for disabled customers. *Pen and paper are available on request. Getting around the attraction: *The park is on a slight slope. *Flat, wide pathways (1800mm across) allow close access to the animals and birds. *There are a few steps to get to various areas – but you will always have an alternative method of access via a ramp or slope. *Benches and seating areas are situated at regular intervals throughout the park. Tea room We have a tea room and gift shop, and each building is easy to access. Staff throughout the Haven are trained to provide assistance if and when it is required. *Tea room access is step-free and is situated next door to the entrance building. *The viewing conservatory is accessible via a set of steps or decking from outside. *Tables and chairs are well spaced apart and are not affixed to the floor. *Refreshments include vegetarian, vegan and gluten-free options. *All food and drinks are sourced locally. *Please download a sample menu by clicking here. Shop: *The gift shop is situated in the entrance building. *Customers exit through the gift shop which is flat throughout with a tiled floor. *There are single doors into and out of the gift shop measuring 950mm each. *There is plenty of room within the gift shop for a wheelchair to move and manoeuvre. *Staff are trained to hold doors open, as necessary, and provide any assistance you need. Presentation boards: The Haven is decorated with information boards and signs that introduce visitors to the animals and the work that we do. They are positioned so that they can be easily read by our younger visitors and people in wheelchairs. Our boards have relatively large text, bright pictures and consistent symbols. They decorate all but a few of the animal enclosures. In addition: *The guidebook has a map and lots of information on the Haven’s animals and facilities. *A large map board, as you enter the park, shows the meeting points for daily talks and feeds. *Timings are shown on the ‘Keeper Talks Board’ in the picnic area nearby. *Our talks provide audio and visual information on the animals at the Haven. We welcome questions.

Accessible parking at Monkey Haven

Parking spaces closest to the Haven’s entrance are signposted as disabled parking. These spaces are within 30m of the entrance and have been positioned next to a flat level concrete walkway to optimise accessibility. There is also a drop-off point directly outside the entrance. The doors on the entrance are held open for the duration of the Haven’s opening hours and are 1900mm wide. You will pass through another door before entering the park.

Dedicated on site parking

Toilets features at Monkey Haven

Disabled toilet facilities are located near the entrance to the park and are accessed via a gradual ramp. Additional toilets for women, men and baby-changing are accessible via a set of steps (or via a slope from a higher area of the park). Dimensions of the disabled facilities are approximately 2m x 2.5m. The height of the toilet is approximately 450mm. There are vertical and horizontal bars strategically positioned to allow for easy access. An emergency alarm pull cord is situated next to the toilet.

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.