Monkey Haven, Wheelchair Heaven
4.5
4.5
Date of visit: August 2015
I have experience of challenges around: moving around
Overall Rating
Excellent
The access has been well thought out. Great accessible toilet and smooth paths. A bit slopey, but manageable without support for a manual wheelchair user.
Disabled Access In and Around
Excellent
All areas accessible by slope. Sometimes this felt a bit steep, but it was manageable in a manual chair without assistance. The paths were lovely and level; at the side of the paths were gravel-filled strips (perhaps for drainage?) so it meant that you couldn't get right up to the monkey enclosures, but I was close enough so it was fine.
Parking & Transport
Excellent
Free parking for all. A flat parking area consisting of compacted gravel, so not perfect for a wheelchair user, but manageable on the more compacted areas. Dedicated blue badge parking area.
Accessible Toilets
Excellent
Lovely accessible toilet, clearly marked with a ramp up to it. There was a separate baby changing area so there was't a queue for the loo which was great. The toilet had a number of grab rails (see photo) and was spotless, despite being at the heart of the holiday season. Perfect!
Staff
Excellent
Great!
Additional Information
Entrance charges included a concession for people with disabilities.
