MV Hjaltland
4.5
4.5
Date of visit: March 2018
I have experience of challenges around: moving around
Overall Rating
Excellent
Great ferry which I used for my trip to Lerwick, Shetland. Great accessible restaurant and bar. Amazing staff, can't speak highly enough of them
Disabled Access In and Around
Excellent
There are only a limited number of wheelchair accessible rooms so I would strongly recommend that you book in advance if you require a adapted room. The room itself is small and compact with 2 single beds, a large bathroom, a TV and four plug sockets which is good for your mobility scooter, powerchair etc. My tip would be to store your wheelchair or mobility scooter in the toilet so you free up more space in your bedroom. Cabins without lifting equipment have an additional drop-down berth available for a carer. On board the ferry, there is a lift that can take you to either lever 3 (Car storage area), Level 5 (Cabins) or level 6 (Shop, bar etc) On deck 6 of the ferry there is both an accessible toilet and shower situated in the midship’s stairwell. There are tables with movable seats to allow wheelchair access in all the restaurants and lounges.
Parking & Transport
Good
There is disabled parking at both ferry terminals (Aberdeen and Lerwick), but there is also a service that can let you park your car in the ferry and transport it to your destination.
Accessible Toilets
Good
There are two disabled toilets that I seen on board the ferry. Both are large and have everything that I needed. I also noticed an untangled red cord which was nice.
Staff
Excellent
The staff were all very pleasant and helpful.
Additional Information
I would definitely recommend going if given the chance.
