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    MV Hjaltland

    Overall rating

    About

    NorthLink Ferries offer fast and frequent sailings to the Orkney and Shetland Islands from Mainland Scotland. MV Hjaltland is one of two ships that sail overnight between Aberdeen and Lerwick in Shetland, stopping off at Hatston, Kirkwall in the Orkney Islands.

    Reviews

    Overall rating

    4.5

    (3 reviews)

    Overall rating breakdown

    5

    0

    4

    3

    3

    0

    2

    0

    1

    0

    Access (avg.)

    4.5

    Parking (avg.)

    4.16

    Toilets (avg.)

    4.16

    Staff (avg.)

    5

    User profile picture

    crofter84

    Mar 2018

    star

    4.5

    New Sea Legs

    This trip was my first ever ferry ride, so didn't really know what to expect. The staff made everything super easy from the moment we arrived at the security gate. I was given a special hanger for my car to show I needed wheelchair access and we were guided onboard to park right next to the lift. Once up on the accommodation deck the lovely reception people showed me to by cabin, which had the coolest automatic open/close door!! The cabin was specifically wheelchair accessible, but as I have an electric wheelchair is was a little snug, no drama's though we shoved it in the shower. I struggle with low toilets, which this was, but helpfully the shower chair doubled up as a commode, popped it over the loo and boom, sorted. The lift is ok, again a little snug but I guess they need all the space they can get. Would fit one wheelchair with a helper and luggage. The upper deck where the lounges are is very spacious, plenty room to drive a wheelchair around. In the Magnus lounge (we had special passes) there's a lot of chair and tables, but the staff are more than happy to move stuff around to get you in. Soft drinks and snacks were free, you can also have dinner and breakfast there too. Food is ok, nothing to blow your mind but nice wholesome dishes - Fish & Chips, Macaroni Cheese etc.
    User profile picture

    garys

    Mar 2018

    star

    4.5

    All at Sea

    The ferry was very accessible for the wheelchair, actually much more so than I expected. We had an accessible cabin which was more than adequate for our overnight crossing from Aberdeen to Lerwick on Shetland. We also took the car across with us and that was very well organised and seemed a well drilled process.
    User profile picture

    gordon_lawtie

    Mar 2018

    star

    4.5

    MV Hjaltland

    Great ferry which I used for my trip to Lerwick, Shetland. Great accessible restaurant and bar. Amazing staff, can't speak highly enough of them

    Disabled Access Information Provided by MV Hjaltland

    Disabled Access at MV Hjaltland

    MV Hjaltland was built with accessibility in mind. There are three decks which are used by passengers; deck 5 (reception and cabins) and deck 6 (bars, restaurant, seating, shop, cinema, children's play area and Magnus' Lounge) and the car deck. All three decks are served with a lift and each deck is level. Passengers boarding with vehicles can request to park close to the lift. Passengers boarding by the walkway will find it wheelchair-friendly, with a lift leading from the ground floor to the first floor. The walkway is 100m long and provides level access to the ferry.

    Toilets features at MV Hjaltland

    MV Hjaltland has two adapted toilets designated for public use. These toilets are situated on deck 5 and 6, and are 10m from the lift. These are unisex, and a key is not required. The doors are locked by a twist lock.
    Changing Places toilet icon
    Changing Places toilet

    There is a Changing Places toilet, which includes an adult-size changing bench, toilet, sink and hoist.

    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Overnight accommodation features at MV Hjaltland

    Hoist icon
    Hoist

    A mobile, gantry or ceiling-track hoist is available for use in at least one wheelchair-accessible bedroom.

    Wet room icon
    Wet room

    There is a wheelchair-accessible wet room with a step-free, roll-in shower and accessible features.

    Accessible services at MV Hjaltland

    Assistive listening system - Hearing Loop icon
    Assistive listening system - Hearing Loop

    There is an assistive listening system available e.g. a hearing loop.

    Other features at MV Hjaltland

    Wi-Fi

    Wi-Fi is available for customers.

    Online Booking

    More Information

    For additional detailed accessibility information, please contact: info@northlinkferries.co.uk

    Contact

    Opens in a new windowhttps://www.facebook.com/NorthLinkFerries
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    Location

    NorthLink Ferries, Jamieson’s Quay, Aberdeen, Aberdeen City, Scotland, United Kingdom, AB11 5NP

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