National Railway Museum

bigyin

24 Oct 2024

Family Visit

4

4

Date of visit: October 2024

I have experience of challenges around: a hidden impairment, moving around and understanding.

Overall Rating

Good

Very accessible and helpful staff. Only marked it down one star due to construction works going on and the disabled parking being 150+mtrs away from the entrance. It would be possible to drop someone off closer to the door and move the car though I think. Not able to get up on the ramps to look in the carriages (as they are accessed by steps) but realistically what would you see anyway - some seats and tables. Museum is free to visit, donations optional. Disabled toilets and quiet space if needed. Staff easily approachable.

Disabled Access In and Around

Excellent

Lift available. Seating in areas to rest. Alternative formats are available.

Parking & Transport

Average

By car. Blue badge holders can get their parking ticket validated for free to save paying the £10 charge. Car park is 150+mtrs from entrance. There is a road train that runs to and from York Minster that you need to pay for.

Staff

Excellent