National Railway Museum

kerrygarbutt1102

19 Sep 2015

Great Place With Good Disabled Access

4.5

4.5

Date of visit: September 2015

Overall Rating

Excellent

Spacious, friendly staff and great access for all.

Disabled Access In and Around

Excellent

There is plenty of space for wheelchair users within the museum and also has seating all around it. There are two entrances with a large path to the museum gardens. There are lifts next to every set of stairs which are quite large, accommodating disabled people.

Parking & Transport

Excellent

The railway museum is located just behind York train station and takes approximately two minutes to walk. There is also a large area right outside of the museum where cars can enter to pick up and drop off people who are visiting the museum. There are disabled parking spaces at the entrance nearest the train station which is free of charge.

Accessible Toilets

Excellent

The toilets were large inside with one disabled cubicle. There was plenty of room for both a wheelchair and a carer if needed.

Staff

Excellent

The staff were very helpful and friendly. As I was entering the museum there was a gentleman in a wheelchair and the staff were asking if he needed any additional support whilst visiting the museum.

Additional Information

The museum was great and so spacious. There are many places to sit including two dining areas. There are ramps and lifts in place as well as stairs.