Disabled Travellers very comfortable room 3013
4
4
Date of visit: February 2025
I am a disabled person and a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Good
A nice little room close to the restaurant, along a short level corridor. Leaving the reception desk, it was a straight walk ahead, easy enough for wheelchair, and by pulling or pushing a door into a passage to get to our room. This was large enough for our wheelchair, but this was not one of the two accessible rooms the hotel has, but room 3013 did have a walk in shower, and space in the main room to place the wheelchair. It was comfortable enough, very clean and well maintained, a desk, TV, and small wardrobe with a safe, and tea making facilities. Mind you, there was a low wooden step to get up into bathroom, which some may have found awkward, so when booking, make sure to ask for a disabled room.
Disabled Access In and Around
Average
For the hotels room 3013 we found it a little difficult at times, as it meant leaving the restaurant through a pull handle door, then at least on the level up to the room. It was a normal size doorway, and could just get a normal wheelchair through, SO MAKE SURE TO BOOK AN ACCESSIBLE ROOM for any chair wider than a normal wheelchair.
Parking & Transport
Excellent
See main review for Oatlands Park.
Accessible Toilets
Average
The walk in bathroom did have a small low step to have to get over, so not all may be able to cope, but we had a walk in shower. The towel heater was very handy and kept towels nice and warm. The shower was easy to operate, and water was very hot. Lots of shelves to place toiletries.
Staff
Excellent
All very helpful and willing to support
