P&O Ferries

Overall rating

4.5

About

With over 180 years of rich heritage and experience, P&O Ferries has been cemented as a household name for ferry services, with our fascinating history helping us to become the reliable and dependable establishment that you know today. Our ships sail across the English Channel, North Sea, and Irish Sea. We have a fleet of more than 20 ships and operate more than 30,000 sailings a year at peak times. In addition to sailing on eight major routes including England to France, Northern Ireland, the Republic of Ireland and Holland, we also operate intermodal continental hubs at Zeebrugge and Europoort. In addition, we also have our own logistics arm, P&O Ferrymasters. Every year we carry more than 10 million passengers, 1.6 million cars, and 2.2 million freight units.

Reviews

Overall rating

4.5

(1 review)

Overall rating breakdown

5 0
4 1
3 0
2 0
1 0

Access (avg.)

4.5

Parking (avg.)

Toilets (avg.)

4.5

Staff (avg.)

trea

Jul 2019

4.5

Travelling to Holland by ferry

An outside accessible cabin was booked and arriving at the ferry port we were advised to put on our hazard warning lights and on entry to the ferry were shown to a parking space with plenty of room for accessibility and near the lift. This allowed us to to get straight to our cabin; larger than normal with a wheelchair accessible shower room. We could access nearly all of the ferry (just really the outside deck had steps, but it was overnight and cold and raining so for us not a problem- there may even have been a lift we did not look). Mostly easy to get round the ferry, just a few bumps and small spaces but on the whole very doable. Everyone was really helpful and we had lots of offers of help if we needed it. In the morning we went to the lift to access the car deck again and a member of staff was ensuring the lifts were only used by those who needed to use them. We were quickly reunited with our car to drive off the ferry. A great way to travel.

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Disabled Access Information Provided by P&O Ferries

Disabled Access at P&O Ferries

At P&O Ferries we want to ensure all passengers have a safe, comfortable and enjoyable sailing with us, particularly those who may require additional assistance. That’s why we are dedicated to ensuring we can accommodate our passenger’s needs and special requirements as best we can. If you or someone you are travelling with has a disability, hidden disability or reduced mobility, you will need to advise us of the level of assistance that you will require for your travel when you make your booking. This will allow our teams to ensure we can accommodate your needs ahead of your journey with us, so you can have a safe and enjoyable experience. Should you not find the information you are looking for or have a query relating to travelling with a disability, please contact our friendly customer service team via email and they will happily assist you with your query. We look forward to welcoming you on-board! Accessible Travel Link > https://www.poferries.com/en/accessibility Sensory Guide Link > https://www.poferries.com/en/sensory-guide

Accessible parking at P&O Ferries

Dedicated on-site parking

On-site accessible parking bays are available within 50 metres of the entrance.

Toilets features at P&O Ferries

All ports that we sail to are disabled friendly and all provide accessible toilets.

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.