Premier Inn London Stratford

Name: Premier Inn London Stratford
Brand: Euan's Guide
Rating: 3.25 (4 reviews)

Overall rating

3.25

4 reviews

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About

Premier Inn London Stratford is a modern hotel located in the heart of East London, just a short walk from the Westfield Stratford City shopping complex. Visitors to the area can explore the nearby Queen Elizabeth Olympic Park, visit the iconic London Stadium, or enjoy a variety of dining and entertainment options within the local neighborhood. The hotel features an on-site restaurant and provides a comfortable base for families and travelers looking to experience the vibrant atmosphere of Stratford.

The hotel offers a range of accessibility features to support disabled people during their stay. There is level access to the building through the main entrance, and the reception area includes a lowered registration desk for wheelchair users. The property is equipped with lifts that provide step-free access to all floors. Accessible toilets are available in the public areas of the hotel, and the nearby Westfield Stratford City complex provides additional facilities, including several Changing Places toilets with height adjustable changing benches and overhead hoists. Stratford Station and Stratford International Station are both situated within close proximity, offering step-free transport links across London via the Underground, Overground, and DLR services.

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Reviews

Overall rating

3.25

(4 reviews)

Overall rating breakdown

5 0
4 2
3 1
2 0
1 1

Access (avg.)

4.16

Parking (avg.)

4.16

Toilets (avg.)

4.16

Staff (avg.)

wobblycyclist

Mar 2026

Premier Inn Stratford, London 'inaccessible' rooms

Worst accessibility I've experienced at Premier Inn. Of course the shower head was right at the top of the pole, but this one was even facing the wall! Our accessible room was furtherest room from the lift and the floor wasn't even, so I couldn't self propel down the corridor. We were given ONE towel for two people. The hot tap only got warm if you ran it for 5 mins. The cleaning trolley blocked the hallway and the reception desk is so high that you can't see over it from a standard wheelchair if you're shorter than 5 ft! The staff send they would bring up an extra hand towel, but it never arrived.

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folkertveenstra

Feb 2024

Premier Inn room with ceiling hoist

I booked at this Premier Inn a room with a ceiling hoist. When I arrived I got in first instance a wrong room allocated, but they changed that quickly. They have got only one room with a ceiling hoist. The rail was a bit unlucky placed at the end of the bed and the hoist unit wasn’t charged. I was unabled to find the last time that it was serviced. Be aware, my visit was 2 years ago at February 2024 and the situation can be changed. Please phone the hotel before you book when you need a ceiling hoist.

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patharvey

Apr 2018

4.5

Disability rooms nearly very good

We stayed in a Disability Friendly room on floor 2. It had a large wheel-in shower with a sliding door to the toilet area, a lower than normal bed and the room (equipped with emergency pulls) was quite large. Difficulties were experienced with opening the door into the room (the usual problem of unlocking and opening a door whilst pushing a wheel chair through) and also in navigating a tight corner through another internal corridor door which had to be opened. The wardrobe hangers in the room were very difficult to use. There were a few floor lintels in doors and the lifts which caused some problem in crossing but they were lower than the normal problem one encounters. Apart from this, the room was very good and well thought out. Staff generally were very disability aware, the moved chairs away to enable a wheelchair user to join a table, brought food to the table etc. The hotel is close to the Shopping Centre and access from Parking Zone A takes a few minutes and is not that far away. Overall, we were pleased with the accommodation and the support we received. We would particularly comment on the fact that when we phoned to asked about the Disability Friendly Accommodation, the person on the reception desk did not know the answers to our questions so he went to the room to look and then told us the answers - really good service.

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Disabled Access Information Provided by Premier Inn London Stratford

Toilets features at Premier Inn London Stratford

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

Location

Westfield Stratford City, 9 Montfichet Road, London, Greater London, England, United Kingdom, E20 1EE

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