Great support at the Riverhouse Barn, Walton
5
5
Date of visit: April 2026
I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, walking aid
Overall Rating
Excellent
I recently watched a play with my Husband at Riverhouse Barn. The staff there made our visit so easy and pleasant. The venue is very accessible. I mentioned my access needs in an email to them, although I believe I can also add this information when booking tickets. The first surprise was to find my name on a disabled parking space just by the rear entrance making access incredibly easy. The people around were helpful and friendly and held the door for us. We were approached by the staff soon after arriving who asked whether I needed any help. When they found who I was they confirmed that an armchair had been placed in the front row for me as requested. Later they came along and asked if I wanted to go into the auditorium ahead of the main audience which made access safe and easy. They also came and checked everything was OK during the interval and told us how to get around in the easiest ways. There is an excellent disabled loo just by the bar area. The public spaces outside the auditorium are quite small, but I managed OK. It was great to have a disabled space reserved, however the yellow lines are quite feint and the disabled parking space is cluttered, so it would have been a little difficult if we had come unannounced. We hope to make this a regular venue.
Disabled Access In and Around
Excellent
Lots of assistance to get around. Didn't explore the venue fully so cannot comment on lifts, etc.
Accessible facilities: Step-free entrance, Seating at regular intervals
Parking & Transport
I travelled to this place by personal vehicle
Accessible facilities: Dedicated on-site parking
Accessible Toilets
Excellent
Facilities: Accessible toilet
Staff
Excellent
The staff here were so knowledgeable and understanding. This is what really made the visit special.
