Citylink Coaches , accessible coaches, Scotland wide
5
5
Date of visit: August 2015
I have experience of challenges around: moving around
Overall Rating
Excellent
city link coaches are scotland national express I travel a lot on these coaches they take front seat out they have a lift the steps move in and the lift takes you into the coach if you have difficulty with steps you can book the use of the lift I get really travel sick on local buses because we have to sit backwards but on the coach because wheelchair users are facing forward I don't have that problem I normally travel from edinburgh to glasgow on city link yesterday I went on the city link gold from edinburgh to Aberdeen I went with 2 friends it was a very nice journey added bonus on city link gold journeys is you get free refreshments on board if you have a scotland wide disabled/elderly bus pass you can get on for free on all city link coach trips a lot of wheelchair users don't realise this coach is accessible also if you are blind for example staff will help you and your guide dog on if needed they are very helpfull I use a small wheelchair good to book space only 50 p
Disabled Access In and Around
Excellent
their is 2 entrances to bus station in edinburgh if you are accessing from St Andrews square you get a lift down bus station signage is big letters if you are coming in station from York place everybody goes down a ramp
Parking & Transport
Average
I don't drive but in Glasgow and Edinburgh their parking nearby if you are getting bus to edinburgh bus and coach station you can get off at princess street /George Street or York place
Accessible Toilets
Excellent
their is a fully accessible toilets at all bus stations note their is only a tiny toilet on board coaches so it's best to use station facilities
Staff
Excellent
staff are very helpfull I recommend booking wheelchair space on coach in advance then they can get the coach ready for you and staff at the station can assist if needed it's 50 p return trip to book on city link coach for everybody I think this is very useful l for any passenger as it guarantees a seat on coach you want to get on
