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    Shaftesbury Theatre

    Overall rating

    About

    The Shaftesbury Theatre is the largest independent theatre in the West End. Originally named The Prince's Theatre, it has been presenting a variety of shows, plays and musicals since 1911. Notable productions include FUNNY FACE starring Fred Astaire, the revolutionary musical HAIR, the Who's TOMMY, the multi award winning musical HAIRSPRAY and the world premiere of FROM HERE TO ETERNITY. Currently playing is the musical THE PAJAMA GAME and premiering this autumn is the award winning Broadway musical MEMPHIS starring Beverley Knight and Killian Donnelly.

    Reviews

    Overall rating

    3.5

    (2 reviews)

    Overall rating breakdown

    5

    0

    4

    1

    3

    0

    2

    1

    1

    0

    Access (avg.)

    4.5

    Parking (avg.)

    3.75

    Toilets (avg.)

    4.25

    Staff (avg.)

    5

    User profile picture

    wheelyp

    Dec 2023

    star

    4.5

    Excellent staff support - Great show Mrs Doubtfire

    We were met at the door and immediately introduced to a member of staff who would look after us during our visit. I was shown to the wheelchair lift and accompanied down to the bar which had an access slope (too steep for me to navigate independently) and I was shown where the accessible wc was. I did not use the WC but it was well positioned. The member of staff returned when we were called to our seats Row U and he explained he would return at the interval to check if we needed anything. Our seating space was on a slope so I needed to position myself at an angle to be comfortable but this worked well because of the stage direction. When we booked the seats we were advised to contact the Theatre if we needed seats to be removed behind the wheelchair accessible space. We did this because I am quite tall sat in my chair and did not want to block anyone's view. The seats were well positioned, the customer service was excellent and I would definitely recommend seeing Mrs Doubtfire at this Theatre.
    User profile picture

    ciarankiely

    Oct 2023

    star

    2.5

    Mrs Doubtfire

    I went to see the musical of Mrs Doubtfire the musical and it was a good show . They had someone to help you with the lift and they showed you where you were seating.

    Disabled Access Information Provided by Shaftesbury Theatre

    Disabled Access at Shaftesbury Theatre

    The main entrance to the Theatre is on ground level and goes through to the box office and the entrances to the auditorium. If you require assistance please speak to one of the attendants on the main doors. Please note that the entrances to the auditorium via the main doors involve steps. For step free access please alert one of the attendants on the main doors and they will assist you in to the theatre through the side entrance on Shaftesbury Avenue. There is a ramp through to the auditorium.

    Toilets features at Shaftesbury Theatre

    A disabled toilet is available on the Royal Circle level (ground floor) of the theatre.
    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Accessible services at Shaftesbury Theatre

    Audio Description

    Audio description is available to describe visual information.

    Assistive listening system - Hearing Loop icon
    Assistive listening system - Hearing Loop

    There is an assistive listening system available e.g. a hearing loop.

    Other features at Shaftesbury Theatre

    Carers Discount

    More Information

    For additional detailed accessibility information, please contact: info@shaftesburytheatre.com

    Contact

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    Location

    210 Shaftesbury Avenue, London, Greater London, England, United Kingdom, WC2H 8DP

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