Welcome Break Gretna Green Services

When I pulled into the service station on my way down to England, I did not expect to find the most visually striking accessible bathroom I have seen to date – but then I entered the disabled toilet and found myself surrounded by underwater wallpaper. The one Blue Badge parking space at the services was unfortunately on the other side of the petrol pumps from the shop and the toilet block, which was further away than I would expect from accessible parking. The accessible bathroom was spacious, mostly clean and just a tiny bit smelly and I appreciated the ease of the motion sensor flush and tap. The air from the hand dryer was definitely too cold for a winter morning, though! I did not need to get petrol or use the shop, but it seems that you can get assistance when fuelling up through the Fuelservice app on your phone or by calling 0161 694 8000 and asking for station number 15605 on your phone. There are also 4 bays for electric vehicle charging, two of which have a terminal that can be reached by wheelchair users.

Red Emergency Cord was all tied up well out of reach. I mentioned to a member of staff and explained about Euan Guide Cards but she wasn't interested. She said if I put a card on cord or tried to untie the cord, the card would be removed, I asked to speak to someone in charge but was refused and told that they wouldn't be interested either. It left me feeling upset and angry

Whilst the disabled toilet has the usual offices, it is so narrow that there is no room to turn your wheelchair around. As for Covid the place was a nightmare, the common and toilet areas were packed. there was meant to be a one way system but was not managed and people went and came from all directions. Did not use eating/shopping facilities so cannot report on them.