Disappointing visit
3
3
Date of visit: June 2026
I am a disabled person. I have experience of challenges around: a hidden impairment, accessing toilets, dexterity or coordination, moving around and speaking or communicating.
I use or have experience of: changing places toilet, disabled toilet, hidden impairment, speech impairment, walking aid, walking aid
Overall Rating
Average
Lots of cobbles to try to manoeuvre and my wheeled walker couldn’t cope with them. Then to access some shops you have to cross the cobbles and go up some steps to the pavement. Some shops have steps to go up and then heavy doors to open. Also the pavements are cluttered with displays, billboards or planters! Some shops I could only get my wheeled walk in the doorway and no further as they are so cluttered and/or lots of steps inside. Very disappointing and draining. Trying to access cafes is also a nightmare as they are not designed with wheelchairs etc in mind. One I tried to go to told me I had to order at the counter then find a table. Problem was I couldn’t get to the counter! Greggs was the only one I could manage to get into. Very picturesque place but definitely not very accessible
