Small, quaint, accessible
3.5
3.5
Date of visit: September 2019
I have experience of challenges around: hearing and moving around.
Overall Rating
Good
Buying tickets, the venue attempted to charge carer for admission. Only when carer challenged for alternative reasonable adjustments did the venue not charge for the carer. After paying for tickets, getting into the venue was via the exit, a manually operated gate. Some of the paths and main bridge was very tight for a wheelchair. Attraction included a "quiz" to be completed, but venue didn't have a large print version. Attraction was fully explored in less than one hour.
Disabled Access In and Around
Good
Manual exit gate (also used for entrance). Whole site accessible, but some narrow paths and a very narrow bridge which wheelchair just managed to navigate. No direction signs in the site, sole reliance on navigation was by following the text-based quiz provided.
Parking & Transport
Good
Venue had a level car park (fee still payable by blue badge holders), although venue was on road with double yellow line allowing three hour free parking with blue badge, and this ended up being closer to venue than payable car park.
Accessible Toilets
Average
Ladies toilet had a steep but short ramp to get in and labelled up as the disabled toilet. Gents toilet not accessible, no alternative toilets available, no companion toilets available.
Staff
Excellent
Solo member of staff, polite and helpful, and spoke to me when I spoke to him.
